Making a Difference at Home and Abroad

Reho Travel LogoThe story of Reho Travel reads like a journey through the changing of the guard of business and society over the past thirty years. [Read more...]

A Heart-Centred Philosophy for a Financial Services Organisation

Rob Hunt ex CEO Bendigo Bank“It seems today that everything we have known and understood is being challenged on the basis of globalisation.” Such were the words of the then managing director of Bendigo Bank, Mr Rob Hunt, when he wrote about communities of the future back in 2004. He went on to say, that the best way to build sustainable communities of the future was from within, by involving, uniting and engaging local people in regional and rural Australia in community building programs. [Read more...]

Companies that are Changing our World and the Way we do Business

Conscious Capitalism - WholeFoods StaffWelcome to a smarter, more socially and environmentally sustainable model for doing business today. It’s such a wonderful surprise to find a large, publicly listed company with more than 74,000 staff, in the highly competitive grocery industry boldly stand and say ‘noble cause before profits’.  This company even made the statement, ‘It’s not about share of wallet anymore, it’s about share of heart’ and the leaders of this company are happy to put both on the table, placing their trust in others by offering them a share in the profits as well as recognition for the difference they make in the world. [Read more...]

R.O.I. + I. – Return on Investment and Integrity. The new Breed of Brands.

Southwest Airlines - Fortune's Most Admired listWhen you think of some of the world’s most admired brands, there have been precious few who have lasted the distance remaining consistently near the top of all the “best” lists for the whole of their corporate life since inception. We have witnessed many burst on to the scene from nowhere only to disappear from view within a decade or so. And quite a few have remained in the public eye as product/service innovators one year; top financial performers another; employers of choice at other times; and maybe even good corporate citizens on other occasions.

But to be recognised as consistently high achievers in the triple bottom line of Financial, Social and Environmental performance takes a special kind of company with a special kind of culture and ‘servant leadership’ who understand the true meaning of ‘stewardship’ and all that it represents. In my opinion there is one company in the USA that has remained the stand-out performer for almost all of its 42 years in an industry littered with failures, and it continues to outperform on its “R.O. Double I” to this day. And no, it is neither a hi-tech nor an IT based company. It plies its trade in a brown fields industry that has been around for decades. [Read more...]

Here’s a company with a big heart and purse strings to match – ‘Conscious Capitalism’ in action

Atlassian Group PhotoAtlassian is an Australian software company that lives, works and plays by its noble cause and values. The people at Atlassian exist not only to provide quality software to corporate Australia and the rest of the world but also to help companies share information, be more collaborative and help people all over the world to live better, more purposeful lives with deeper and richer relationships. They are certainly on track to doing just that. [Read more...]

The Broken Window Theory and how Context defines Meaning and Motivation

Two Fish SwimmingTwo young fish were swimming in one direction when they happened to meet an older fish heading the other way. The older fish nods at them and says… “Morning boys. How’s the water?” The younger fish swim on for a bit and eventually one of them turns to the other and says… “What the hell is water?”  Even though this story told by award-winning novelist David Foster Wallace is all about ‘missing the obvious’ it also a salutary lesson about context and how it defines meaning. Fish are defined by their water environment. Without it they wouldn’t exist, but as the story goes, it is so pervasive in their lives that they remain blissfully unaware of it even though they exist only because of it. And so it is with people. We are who we are because of the context in which we find ourselves, and that can have a huge impact on the type of profiling assessments organisations use in recruitment, and why I believe it is wise to steer clear of ‘personality profiles.’ [Read more...]

What do you do if your Team is Underperforming? Part 2 – Setting the Scene

In my previous blog before Easter I talked about some of the underlying causes which lead to team underperformance especially if the prevailing team culture is known for its ‘warm and fuzzy’ environment and its people-centric focus. Baby and Bathwater

Undoubtedly you do not want to ‘throw the baby out with the bath water’ in turning a people-focused culture around, so here are some tips on how best to address the issue of group underperformance in a more systematic and comprehensive way that avoids short term knee-jerk reactions or ‘scape-goating.’ [Read more...]