When Spreading Good Fun and Goodwill is the sustainable competitive advantage

Red Balloon Logo on TagWhen RedBalloon opened their doors in 2001, they didn’t just want to open an online gift retail shop, they opened their doors to start a happiness revolution… [Read more...]

A Paradigm-Busting Australian Study Tour

Showcasing companies that are changing our world and the way we do business today.

Time For ActionAcross the globe executives are realising that we need to change the way we are running our businesses, because the old ways don’t serve society and its people effectively any more. The current model has served us well for the last 150 years but the world is changing faster now than we have ever experienced at any other time in our history.  Businesses lose their relevance at the same rate that internal change lags behind the pace of external change.  We’re now at a time when we are facing the option of change or become irrelevant. [Read more...]

A Short but costly Lesson on giving too much Freedom

Landscaping - Instant TurfI must admit I got caught out recently when I thought I was doing the right thing by this young tradesman. I needed some landscaping to be completed at the front of my property and it just so happened that at the same time I was considering my options, a young man (around 25 years) happened to drop by with a business card offering to quote me on the job. He had been doing some work in the area and noticed that I had been preparing my front yard for a major facelift. He seemed knowledgeable about his craft (landscaping and concreting) and was personable enough in a rough ‘tradie’ kind of way. Once I had seen his handiwork on some previous jobs, I felt comfortable he could complete the work to an acceptable level, so I decided to give him the opportunity. So far so good… [Read more...]